Job Description
Location: Pasig City
Shift: Day Shift
Work Setup: Hybrid
Role Summary
Oversees the end-to-end coordination and operational delivery of learning programs. This role ensures all learning activities—from scheduling and communications to reporting and evaluation—are executed efficiently, accurately, and with a learner-centric approach.
As a people leader and process owner, the Manager drives team performance, operational excellence, quality assurance, and continuous process improvement to support the delivery of impactful learning experiences across the organization.
Key Responsibilities
Team Leadership & Development
Lead, coach, and develop a team of Learning Admin Associates, Senior Associates, and Admin Leads.
Establish clear performance expectations and support employee growth through mentoring and feedback.
Monitor team capacity and workload distribution to ensure optimal r...