Job Description
**Description**
At Percepta, we bring first-class service across each market we support. As an **Automotive Customer Service Representative** working **on-site** in **Melbourne, Florida** , you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.
**What You’ll Be Doing**
The **Automotive Customer Service Representative** provides online customers with a professional sales experience that positively influences the customer's purchasing decision. The primary customer contact channels are phone, email, and chat. In this role, you will assist with completing pre- and post-purchase support, purchase transactions, documenting customer interactions, locating requested information, and providing navigational assistance. The ideal candidate will have a high level of problem-solving skills, focusing on meeting customer needs through assumptive sales strategies and providing incentives to cust...
At Percepta, we bring first-class service across each market we support. As an **Automotive Customer Service Representative** working **on-site** in **Melbourne, Florida** , you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.
**What You’ll Be Doing**
The **Automotive Customer Service Representative** provides online customers with a professional sales experience that positively influences the customer's purchasing decision. The primary customer contact channels are phone, email, and chat. In this role, you will assist with completing pre- and post-purchase support, purchase transactions, documenting customer interactions, locating requested information, and providing navigational assistance. The ideal candidate will have a high level of problem-solving skills, focusing on meeting customer needs through assumptive sales strategies and providing incentives to cust...