Job Description
EFR Motorsport is looking for a passionate, customer-focused Service Advisor to join our growing team. The ideal candidate understands automotive culture, enjoys talking about cars, and is excited to be part of a team dedicated to automotive excellence.
As the bridge between our customers and workshop operations, you'll play a key role in delivering an exceptional service experience while ensuring vehicles receive the highest level of care and attention.
Key Responsibilities
- Welcome customers and understand their vehicle concerns and service requirements
- Prepare service estimates and explain repairs, maintenance, and recommendations clearly
- Coordinate with technicians and workshop staff to ensure efficient workflow
- Provide regular updates to customers on repair progress
- Manage service documentation, job cards, and invoicing processes
- Deliver outstanding customer service and build long-term client re...