Job Description
Automotive Techline
Location: Field Quality Center - Smyrna TN
On-site M - TH, Virtual on Fridays
MVR required
Launch Doc attached
We are seeking a detail-oriented and technically skilled Technical Information Specialist to join our TECH LINE contact center team. In this role, you will provide manufacturer-level support to dealership service technicians by delivering accurate technical guidance on vehicle diagnostics and repairs. You will also contribute to the documentation and analysis of vehicle incidents, providing technical insights for engineering review, and enhancing the overall service experience.
This position is well-suited for individuals who are eager to learn, adaptable to new challenges, and motivated to grow within a collaborative, team-oriented environment.
Location: Field Quality Center - Smyrna TN
On-site M - TH, Virtual on Fridays
MVR required
Launch Doc attached
We are seeking a detail-oriented and technically skilled Technical Information Specialist to join our TECH LINE contact center team. In this role, you will provide manufacturer-level support to dealership service technicians by delivering accurate technical guidance on vehicle diagnostics and repairs. You will also contribute to the documentation and analysis of vehicle incidents, providing technical insights for engineering review, and enhancing the overall service experience.
This position is well-suited for individuals who are eager to learn, adaptable to new challenges, and motivated to grow within a collaborative, team-oriented environment.
Key Responsibilities:
- Provide technical assistance to dealership service technicians ...