💼 Full-Time Position

AVP, Contact Centre Operations (Emiratized Role)

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First Abu Dhabi Bank (FAB)
📍 abu dhabi, abu dhabi emirate, United-Arab-Emirates
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Location
abu dhabi, United-Arab-Emirates
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Posted
June 19, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
▪ Provide on-the-job training and constructive feedback to assigned team to support their overall development.
▪ Promote the organisation’s values and ethics in all activities within the team in order to support the establishment of a value driven culture within the bank.
▪ Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.
▪ Promote the organisation’s values and ethics in all activities within the team to support the establishment of a value driven culture within the bank.
▪ Monitor the financial performance of a given area of activity versus budgets and ensur...