Job Description
AVP, Customer Support and Training
Location:
Singapore, 01, SG, 117439
Brand: HSBC
Area of Interest:
Closing Date:
Date: 17 Jun 2026
**Job description**
**Some careers have more impact than others.**
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are currently seeking a high caliber professional to join our team as **AVP, Customer Support** and People Experience. In this role, you’ll help drive better customer outcomes by ensuring the Complaints KPI is consistently met, strengthening frontline capability through knowledge management and targeted learning, and improving iNPS by translating complaint insights and iNPS detractor reviews into practical action...
Location:
Singapore, 01, SG, 117439
Brand: HSBC
Area of Interest:
Closing Date:
Date: 17 Jun 2026
**Job description**
**Some careers have more impact than others.**
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are currently seeking a high caliber professional to join our team as **AVP, Customer Support** and People Experience. In this role, you’ll help drive better customer outcomes by ensuring the Complaints KPI is consistently met, strengthening frontline capability through knowledge management and targeted learning, and improving iNPS by translating complaint insights and iNPS detractor reviews into practical action...