💼 Full-Time Position

AVP - Fraud Operations Sr Analyst

🏢
Citigroup
📍 Kuala Lumpur, Malaysia, Malaysia
📍
Location
Kuala Lumpur, Malaysia
📅
Posted
June 08, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Fraud Ops Sr Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

**Responsibilities:**

+ Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
+ Support fraud detection and monitoring activities across **digital access channels** , including desktop web, mobile web, and native mobile applications.
+ Monitor and analyze fraud risks associated with digital banking activity, including account takeover, social engineering and scam‑related fraud, suspicious device or session behavior, and unauthorized customer profile or payment‑related changes.
+ Analyze fraud risk across multi‑step d...