Job Description
The Fraud Ops Sr Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
Responsibilities
- Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
- Support fraud detection and monitoring activities across digital access channels, including desktop web, mobile web, and native mobile applications.
- Monitor and analyze fraud risks associated with digital banking activity, including account takeover, social engineering and scam‑related fraud, suspicious device or session behavior, and unauthorized customer profile or payment‑related changes.
- Analyze fraud risk acros...