Job Description
Business Function: Here at the DBS Transformation & Data, Group COO, we focus on nurturing the culture of the 'World's Best Bank', 2025, 2021, 2019 (Euromoney) and 'World's Best Digital Bank' (Euromoney, 2016 & 2018). Our approach is a combination of both science and art; we immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to make banking joyful (while having lots of fun)! Responsibilities: Project manage: drive the implementation of customer experience (CX) programs and initiatives across multiple regions, ensuring alignment with both local needs and the broader organizational goals. Train & develop: Design and deliver engaging training programs that equip employees at all levels...