Job Description
Job Description
Manage relationships with SME clients to deliver exceptional customer service and grow their businesses. Ensure customers are provided with tailored financial solutions and strategic banking advice. Identify opportunities for cross-selling and up-selling of UOB products and services. Develop and implement retention strategies to reduce customer attrition. Stay updated on industry trends and regulatory changes to provide proactive support to clients. Maintain high levels of client satisfaction and achieve business targets.
Responsibilities
- Managing assigned accounts/relationships, ensuring all credit facilities are fully utilized.
- Monitoring the performance of each account, identifying areas where improvements can be made and implementing measures to enhance profitability.
- Cross selling other bank’s products such as investment banking, treasury and insurance.
- Growing existing customers’ relationship by provid...