Job Description
Job Title: Collections Specialist
Job Description
The Collections Specialist manages an assigned portfolio of accounts receivable, focusing on reducing past-due balances through proactive outreach and accurate account management. This role involves handling escalated accounts, resolving discrepancies, maintaining detailed account notes, and ensuring compliance with applicable collection laws. The Collections Specialist will work closely with internal stakeholders to support effective collection strategies while delivering professional, customer-focused service in a fully remote environment.
Responsibilities
+ Manage the accounts receivable aging report for assigned locations and subsidiaries, including escalated accounts and invoices requiring higher-level collection efforts.
+ Conduct daily collection activities through direct phone calls and emails with customers to resolve past-due balances and secure payment commitments.
+ Maintain a call volume ...
Job Description
The Collections Specialist manages an assigned portfolio of accounts receivable, focusing on reducing past-due balances through proactive outreach and accurate account management. This role involves handling escalated accounts, resolving discrepancies, maintaining detailed account notes, and ensuring compliance with applicable collection laws. The Collections Specialist will work closely with internal stakeholders to support effective collection strategies while delivering professional, customer-focused service in a fully remote environment.
Responsibilities
+ Manage the accounts receivable aging report for assigned locations and subsidiaries, including escalated accounts and invoices requiring higher-level collection efforts.
+ Conduct daily collection activities through direct phone calls and emails with customers to resolve past-due balances and secure payment commitments.
+ Maintain a call volume ...