Job Description
Key Responsibilities:
• Coordinate first-mile pickups with 3P partners for FTL/LTL shipments.
• Ensure timely appointment-based deliveries for Zepto, Blinkit, Swiggy
Instamart, etc.
• Follow up with transporters for vehicle placement and shipment movement.
• Track shipments and handle delays, PODs, and escalations.
• Coordinate with warehouse teams for smooth dispatch operations.
• Provide timely updates to category POCs and internal stakeholders.
• Maintain daily shipment trackers and MIS reports.
• Handle urgent operational issues with ownership and quick resolution.
Key Skills to Evaluate:
• Follow-up & coordination skills
• Vendor/Transporter management
• Communication & escalation handling
• Time management
• Excel & reporting knowledge
• Stakeholder management
• Problem-solving ability under pressure