Job Description
Set-up
Start with 6 months onsite, then switch to a hybrid model.
Job Overview
We are seeking a motivated and detail-oriented B2B Sales Renewal Specialist to join our team. The successful candidate will focus on renewals, retention, and customer success services (CSS) for medium enterprises. You will play a critical role in maintaining and expanding our customer relationships while ensuring satisfaction and continued partnership.
Key Responsibilities
- Renewals & Retention: Manage and execute renewal processes to ensure timely retention of existing accounts.
- Customer Success Services (CSS): Collaborate with clients to understand their needs and provide solutions that enhance their experience and success.
- Account Management: Build and maintain strong, long-lasting customer relationships with medium enterprises.
- Sales Strategies: Develop and implement strategic pl...