Job Description
Top Talent Recruitment is working with a leading travel management, corporate card and expense management company that is looking to recruit French speaking B2B Travel Agent to join their team in Paris.
Position: B2B Travel Agent
Location: Paris, France
Work model: hybrid (4 days per month / 1 day per week in the office!)
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Provide high-quality travel support to customers via chat, phone, and email
- Manage hotel, flight, rail, and car bookings accurately and efficiently
- Analyse customer needs, urgency, and travel preferences to deliver suitable travel solutions
- Support users with self-service functionality on the client's platform and mobile application
- Maintain extensive supplier, destination, and travel system knowledge
- Handle complex itineraries, ticketing, reissues, cancellations, EMD/MC...