💼 Full-Time Position

Back Office Executive (Mandarin Speaker)

🏢
CXM Direct LLC
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Coordinate with risk dept on leverage changing request, or any escalated trading issues
  • Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
  • Liaising with technology provider on any complex situation dispute
  • Cross checking with PSP on funding issues
  • Managing internal ticketing on any feedback or issues arise within the dept
  • Performing financial checks on any transaction or transfer within the system
  • Collecting appropriate information of any complaint on technical perspective
  • Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.
  • Contributing continuous improvement to enhance the operational...