Job Description
Baker
Tim Hortons Baking Program
- Follows the guaranteed Always Fresh procedure to ensure products are always fresh and always accurate; adheres to product shelf life standards to ensure the best quality product is available to guests
- Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product selection is available
- Enhances the Customer Service experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
- Helps support speed of service targets by working quickly and efficiently to fill orders and meet customer needs in the restaurant and drive thru
- Promptly executes service recovery for any Customer Service concerns or complaints by making it right with the guest, regardless of involvement in the issue
- Listens carefu...