Job Description
Role Overview
An exciting opportunity has arisen for a full-time Medical Secretary supporting cross cover both Bishop Wilson and Freshfields Clinic. As a key member of the secretarial team this is a varied role involving all aspects of secretarial and general administration duties.
Responsibilities
- Serve as the first point of contact for health care professionals and patients.
- Demonstrate high-standard communication and a professional attitude.
- Organise and multitask across a wide range of administrative duties.
- Provide comprehensive secretarial and administrative support to the medical and clinical team.
- Operate within trust systems, including formatting and audio transcription of clinical letters/reports.
- Attend and minute meetings as required.
- Monitor and support consultants’ caseloads to keep KPIs up to date.
- Deal sensitively with complaints, problems or issues, referring t...