💼 Full-Time Position

Banking CX Mystery Shopping Lead

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Recruit AI
📍 karachi division, sindh, Pakistan
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Location
karachi division, Pakistan
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Posted
July 01, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Bank Al Habib Limited is looking for a Mystery Shopping Coordinator to enhance customer experience in Karachi. The successful candidate will lead a team of 20 mystery shoppers, conducting undercover assessments to evaluate service quality.

The ideal candidate will have strong communication skills, experience with CRM software, and a knack for analytical review. This position plays a critical role in translating feedback into actionable improvements, ensuring operational excellence and customer satisfaction.

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