Job Description
Bank Al Habib Limited is looking for a Mystery Shopping Coordinator to enhance customer experience in Karachi. The successful candidate will lead a team of 20 mystery shoppers, conducting undercover assessments to evaluate service quality.
The ideal candidate will have strong communication skills, experience with CRM software, and a knack for analytical review. This position plays a critical role in translating feedback into actionable improvements, ensuring operational excellence and customer satisfaction.
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