Job Description
TEKsystems is currently searching for career-driven candidates interested in a Member Services Representative opportunity with a Fortune 100 Financial Institution in the Pensacola, FL area!
Job Description:
+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.
+ Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.
+ Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.
+ Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.
Qualifications:
+ High School Diploma/ GED required
+ 1-3 years of recent custom...
Job Description:
+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.
+ Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.
+ Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.
+ Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.
Qualifications:
+ High School Diploma/ GED required
+ 1-3 years of recent custom...