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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Duties
- Supervise and coordinate banquet and event service operations
- Lead and support the banqueting service team during events
- Deliver exceptional guest service and maintain 5* hospitality standards
- Brief staff before events regarding service requirements and event details
- Monitor service quality, presentation, and guest satisfaction
- Handle guest requests and resolve service issues professionally
- Ensure banquet venues are clean, organized, and properly prepared
- Coordinate effectively with kitchen, bar, and event teams
- Maintain compliance with hygiene, health, and safety standards
- Assist with stock control, equipment handling, and operational reporting
- Provide a warm and welcoming experience to guests, ensuring their satisfaction and comfort
- Receive guests in a friendly and welcoming manner
- Receive meal orders and serve food and beverages to gues...