Job Description
Large Hotel based in Sandton is looking for a service-oriented and reliable Banqueting Head Waiter to join their team. The ideal candidate is a hands‑on leader who excels in a fast‑paced, high‑standard environment.
Responsibilities
- Supervise and coordinate banquet and event service operations.
- Lead and support the banqueting service team during events.
- Deliver exceptional guest service and maintain 5* hospitality standards.
- Brief staff before events regarding service requirements and event details.
- Monitor service quality, presentation, and guest satisfaction.
- Handle guest requests and resolve service issues professionally.
- Ensure banquet venues are clean, organized, and properly prepared.
- Coordinate effectively with kitchen, bar, and event teams.
- Maintain compliance with hygiene, health, and safety standards.
- Assist with stock control, equipment handling, and operational reporti...