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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Duties and Responsibilities
- Planning for the smooth departmental operation during my shift.
- Review daily arrivals and departures to ensure proper handling of Special Guests requests.
- Ensure the Bar areas are checked prior to opening to guests and ensure all area is clean, properly equipped and in a high standard of maintenance.
- Implement and maintain guest recognition program, taking special care with preferences, allergies or special dietary requests.
- Assist in scheduling, training and providing feedback to the Bar Hosts.
- Handle guest feedbacks, inquiries, and comments. Log them and initiate appropriate action and follow up.
- Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guests’ safety and comfort.
- Assist in the control of the outlet operational budget, ensuring that all costs are strictly controll...