Job Description
Job Description
Beverage Preparation:
- Brew coffee and tea according to company standards.
- Customize drinks based on customer preferences.
Customer Service:
- Greet customers warmly and take accurate orders.
- Answer questions about the menu, ingredients, and preparation methods.
- Handle complaints or issues with a positive attitude.
Inventory and Supplies:
- Restock and organize items (e.g., cups, syrups, beans).
- Monitor inventory and report shortages to management.
Cleanliness and Maintenance:
- Clean and sanitize workstations, machines, and utensils.
- Ensure compliance with health and safety regulations.
Required Skills
- Written and Verbal Communication Skills
- Upselling Skills
- Communication Skills
- Interpersonal Skills
- Consistency