Job Description
Customer Service Technician Water Mitigation Summary The Customer Service Technician Water Mitigation plays a critical role in delivering timely, compassionate, and professional service to customers affected by water damage. This field-focused position centers on managing referral-based leads, conducting property inspections, and guiding homeowners through every step of the mitigation process with clarity and empathy. The ideal candidate is a self-driven technician who excels in high-pressure environments, builds trust quickly, and prioritizes customer satisfaction and job accuracy. With a strong emphasis on performance and growth, this role offers a clear path to higher earnings, leadership opportunities, and long-term career advancement within a rapidly expanding restoration company. The position is ideal for individuals with field service experience in mitigation, plumbing, construction, or related trades who are passionate about service and problem-solving. Responsibilities Manag...