Job Description
Company Background
An established Malaysia-based wellness and aesthetic company specializing in body care, slimming, and non-invasive treatments, known for personalized services, strong customer loyalty, and continuous business expansion.
Job Description
- Build and maintain strong client relationships through follow-ups, calls, and appointments
- Expand client base via new enquiries, referrals, and marketing initiatives
- Achieve sales targets for treatments and products through effective planning and execution
- Provide professional consultation and recommend suitable treatments and home care product
- Deliver excellent customer service and ensure high client satisfaction
- Monitor client progress, treatment results, and maintain proper records in CRM system
- Handle customer feedback and resolve complaints promptly
- Participate in marketing campaigns, events, and training sessions