Job Description
**What’s the job?**
As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage.
Reports to the Front Desk Manager.
**Your day-to-day**
+ Greet all guests upon arrival.
+ Assist guests with luggage to their rooms promptly when checking in and upon checking out.
+ Promote all hotel functions and facilities.
+ Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths.
+ Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc.
+ Remove trash, papers, cans, bottles, cups, etc., in lobby area.
+ Assis...
As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage.
Reports to the Front Desk Manager.
**Your day-to-day**
+ Greet all guests upon arrival.
+ Assist guests with luggage to their rooms promptly when checking in and upon checking out.
+ Promote all hotel functions and facilities.
+ Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths.
+ Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc.
+ Remove trash, papers, cans, bottles, cups, etc., in lobby area.
+ Assis...