Benefits Assessment Officer

Spencer Clarke Group are seeking a Benefits Assessment Officer for a Local Authority Client in East London.

In this role you will support residents in financial crisis by processing payments, maximising income, and improving financial resilience.

Duties:

• Process Crisis Support and Housing-related payments accurately and in line with policy
• Support residents to maximise income and reduce household costs through proactive advice
• Handle Housing Benefit and Council Tax Support claims and related casework
• Liaise with internal teams and external partners to deliver coordinated support for vulnerable residents

Qualifications and Experience:

The successful candidate will have the following skills / experience:

• Experience in benefits administration, welfare support, or a similar customer-focused role
• Experience working with vulnerable customers and...