Job Description
Job Description
Support Specialist
- Analyses approved requirements from stakeholders (across IT and business functions)
- Liaises with stakeholders and product owners in clarifying and detailing out requirements
- Works with the data engineers and the domain experts to extract and transform the data
- Designs, creates, and maintains the dashboards in the BI platform (Power BI Cloud)
- Demonstrates the accuracy of figures
- Deploys the dashboards to production
- Documents reporting user guides and data dictionary
- Implements BI ACLs
- Participates in the Agile SCRUM development process.
- Provides L2/L3 support in administering Power BI and for investigating & resolving incidents on the dashboards.
- Keeps the end users and stakeholders engaged by communicating new releases and maintenance windows
- Provide end user trainings/demonstrations
Personal Ski...