Job Description
We are looking for a Bilingual Account Manager to join our Reserv (booking engine) team in Bogotá . This role is ideal for someone who is analytical, client-focused, and passionate about the hospitality industry .
You will work closely with hotel partners to help them maximize the value of our technology, strengthen long-term relationships, and identify opportunities to increase revenue and improve performance .
What You’ll Do
- Client Relationship & Revenue Growth: Manage client relationships, maintain strong communication, and identify opportunities for upselling and cross-selling to drive revenue growth.
- Client Onboarding, Training & Support: Oversee onboarding, provide training, and serve as the main point of contact for clients, coordinating with internal teams to resolve issues.
- Account Reviews & Product Optimization: Conduct regular account reviews, analyz...