Job Description
On-site – Barra Funda, São Paulo
Start Dates Available: March / April
Fluent in Portuguese and English and looking for a stable customer service opportunity? Join an international travel booking platform and support customers with billing, platform usage, and general enquiries.
Main Responsibilities
- Customer service via voice and email
- Assist with billing questions and platform usage issues
- Provide clear solutions with a focus on first-contact resolution
- Communicate frequently in English (spoken and written)
Requirements
- English level minimum B2 (spoken & written)
- Strong verbal and written communication skills
- Availability for on-site work in Barra Funda
- Flexible schedule (morning or afternoon — afternoon preferred)
- Part of the recruitment process will be conducted in English
Working Hours (5x2 rotating schedule)
- ...