💼 Full-Time Position

Bilingual Customer Service Agent

🏢
OneTouch Direct
📍 Bogotá, Bogota, Colombia
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Location
Bogotá, Colombia
📅
Posted
June 07, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

At OneTouch Direct, we are not just a call center; we are a dedicated team that strives to deliver exceptional service. Since our founding in 1998, we have evolved into a leading provider of contact center solutions for Fortune 500 companies, dedicated to enhancing customer experiences.

Join Our Team as a Bilingual Customer Service Agent!

We are seeking enthusiastic and customer-oriented individuals who are fluent in both English and Spanish to support our diverse clientele. As a Bilingual Customer Service Agent, you will be the voice of our company, helping customers navigate their inquiries, resolve issues, and ensure satisfaction with our services.

Key Responsibilities:

  • Handle inbound customer service inquiries in both English and Spanish.
  • Assist customers with product information, account questions, and concerns.
  • Utilize strong communication skills to explain solutions clearly and effectively.
  • Maintain accurate ...