Bilingual Customer Service Lead — Strategy & Mentorship

Teleperformance is seeking a Customer Service Team Lead in George Town, Penang. In this role, you'll mentor your team, driving their performance and strategy development while ensuring an excellent user experience. Candidates should be proficient in Cantonese and English, possess strong analytical skills, and have a background in people management. A Bachelor's degree is preferred. If you're looking to take charge of a market team and lead through a transition, this opportunity is for you.
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