💼 Full-Time Position

Bilingual Customer Service Lead — Strategy & Mentorship

🏢
Teleperformance
📍 , , malaysia, , , malaysia, Malaysia
📍
Location
, , malaysia, Malaysia
📅
Posted
June 07, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Teleperformance in Malaysia seeks a Customer Service Team Lead to support the Customer Service team by sharing expertise and ensuring performance standards are met. The ideal candidate will possess a Bachelor Degree, fluency in Cantonese and English, and at least 2 years of people management experience. Responsibilities include providing team mentorship, leading transitions, establishing goals, and advocating for users. A passion for an excellent user experience is essential.
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