Job Description
Customer Support Representative - Cantonese
We are looking for a Cantonese-speaking customer-focused professional who enjoys engaging with people and proactively resolving issues. The ideal candidate is passionate about delivering exceptional service and turning customers into loyal brand advocates.
Key Responsibilities
- Engage with customers via phone, email, and chat to address inquiries and provide support
- Deliver accurate and clear information regarding products, pricing, and availability
- Collaborate with internal teams to resolve customer concerns and ensure seamless service delivery
- Maintain and update customer records through accurate data entry across multiple platforms
Qualifications
- At least High School Graduate
- Proficient in speaking and writing in Cantonese
- Excellent phone etiquette with str...