💼 Full-Time Position

Bilingual Customer Service Representative

🏢
CallTree BPO
📍 desde casa, desde casa, Mexico
📍
Location
desde casa, Mexico
📅
Posted
June 12, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**Duties**:
- Follow Scripts, Straight Line Method
- Handling objections and controlling the conversation with assertion.
- Qualifies leads, identifies decision makers, determines customer needs
- Input information into the CRM
- Establish, develop and maintain positive customer relationships
- Reach out to customer leads through outbound, inbound, and nurturing every lead.
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon onboarding targets and outcomes within deadlines.
- Coordinate onboarding effort with team members and other departments.
- Continuously improve through feedback and continuous training.
**Skills**:
- Fluent in English and Spanish-Highly motivated and target driven with a proven track record in sales
- Excellent selling, negotiation and communication skills
- Prioritizing, time management and organizational skills-Team oriented, but self reliable
- Program Proficie...