💼 Full-Time Position

Bilingual Customer Service Representative - English-spanish (Bogotá)

🏢
TTEC
📍 bogotá, bogotá, distrito capital, Colombia
📍
Location
bogotá, Colombia
📅
Posted
June 23, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Bilingual Customer Service Representative - English-Spanish (Bogota, Colombia)

We are looking for a bilingual Customer Service Representative to deliver excellent service to Spanish and English speaking customers. You will handle inquiries, resolve issues, and contribute to an exceptional customer experience.

Responsibilities

  • Answer incoming communications from customers.
  • Conduct research to provide accurate answers and resolve customer issues.
  • Upsell products or services to existing customers when appropriate.

Qualifications

  • Bilingual in English and Spanish.
  • Minimum 1 year of customer service experience.
  • Excellent written communication skills, including grammar and spelling.
  • Post‑secondary education of at least 1 year.

Benefits & Compensation

  • Base wage of 3,200,000 COP.
  • Meal allowance of 500,000 COP.
  • Hiring bonus of 1,000,000 COP. <...