Bilingual Customer Support Specialist

Decode Group in Malaysia is seeking a passionate individual for a customer service role. The candidate will engage with customers through various channels and convert them into loyal advocates. Responsibilities include providing knowledgeable responses, managing inquiries, and maintaining accessibility standards.

Ideal candidates should have 1-3 years of experience, excellent communication skills, and the capacity to work on shifts. Being able to speak Mandarin is a plus for better customer interaction.