Job Description
Customer Service
Full Time
Position Description
As an Entry Level Traveling Customer Trainer you will be traveling to our customers to assist them in making a smooth conversion to the Reynolds and Reynolds system. You will be tasked with providing in-person, on-site training and customer support throughout the process. Extensive travel is involved when you are not working from a home office (equipment supplied by Reynolds).nPrimary Responsibilities:n-tVirtual weeks (at home office) (15-25% of the time)n-tPrepare for upcoming installations utilizing company equipment (15-30%)n-tCommunicate with internal groupsn-tAssist with remote training or additional services as neededn-tAdministrative duties like submitting reports, and sending weekly updatesn-tTravel to dealership sites individually and with a team (75-85% of the time)n-tMeet with dealership management to understand their business needsn-tConfigure solutions and training based on business needsn-tProvide training and ...
Full Time
Position Description
As an Entry Level Traveling Customer Trainer you will be traveling to our customers to assist them in making a smooth conversion to the Reynolds and Reynolds system. You will be tasked with providing in-person, on-site training and customer support throughout the process. Extensive travel is involved when you are not working from a home office (equipment supplied by Reynolds).nPrimary Responsibilities:n-tVirtual weeks (at home office) (15-25% of the time)n-tPrepare for upcoming installations utilizing company equipment (15-30%)n-tCommunicate with internal groupsn-tAssist with remote training or additional services as neededn-tAdministrative duties like submitting reports, and sending weekly updatesn-tTravel to dealership sites individually and with a team (75-85% of the time)n-tMeet with dealership management to understand their business needsn-tConfigure solutions and training based on business needsn-tProvide training and ...