💼 Full-Time Position

Bilingual (EN/FR) Service Delivery Manager

🏢
GardaWorld
📍 Ottawa, Ontario, Canada
📍
Location
Ottawa, Canada
📅
Posted
March 11, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Bilingual (EN/FR) Service Delivery Manager to steer our ship towards new horizons.

As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success. 

Job Responsibilities: 


  • Conduct and manage daily operations to meet productivity targets and quality standards. 




  • Develop and implement streamlined processes to enhance efficiency. 




  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation. 




  • Monitor performance metrics, analyze data, and imple...