Job Description
Are you fluent in German and English and looking for an opportunity to grow your career within an international environment?
We are currently hiring German-speaking Customer Support Consultants to join a multilingual team supporting a leading company in the telecommunications sector. This is a fully remote position based in Portugal, offering long-term stability, professional development, and the opportunity to work with customers across a dynamic and fast-paced environment.
Your Role
As a Customer Support Consultant, you will be the first point of contact for customers, helping them with account, billing, service and technical-related enquiries while ensuring an excellent customer experience.
Key Responsibilities
- Support German-speaking customers via phone, email and chat.
- Assist with account management, billing and service-related enquiries.
- Troubleshoot and resolve customer ...