Job Description
Become a Bilingual Information & Referral Representative with Ontario Health atHome, located in Cornwall, Labelle, or Pembroke. Deliver exceptional service by guiding patients through healthcare resources in their preferred language.
As part of the Patient Services team, you will facilitate access to vital health information that supports informed choices for the community. Your role is pivotal in ensuring patient-centered care while benefiting from professional growth opportunities in a collaborative setting. Join a network of over 8,000 health professionals committed to service excellence.
Key Responsibilities:
• Respond to inquiries with professionalism and sensitivity
• Provide information and resource referrals
• Encourage users to navigate self-service tools
• Document call details and maintain confidentiality
• Assist staff with routine inquiries
Requirements:
• Completed high school and relevant post-secondary diploma
• At least 18 months experienc...
As part of the Patient Services team, you will facilitate access to vital health information that supports informed choices for the community. Your role is pivotal in ensuring patient-centered care while benefiting from professional growth opportunities in a collaborative setting. Join a network of over 8,000 health professionals committed to service excellence.
Key Responsibilities:
• Respond to inquiries with professionalism and sensitivity
• Provide information and resource referrals
• Encourage users to navigate self-service tools
• Document call details and maintain confidentiality
• Assist staff with routine inquiries
Requirements:
• Completed high school and relevant post-secondary diploma
• At least 18 months experienc...