💼 Full-Time Position

Bilingual IT Support Associate

🏢
SoftwareONE Deutschland GmbH
📍 distrito federal, distrito federal, Mexico
📍
Location
distrito federal, Mexico
📅
Posted
June 04, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Bilingual IT Support Associate

Full time | Modelo: Hibrid | Mexico City

Do you enjoy solving user challenges and improving Sales & Marketing systems used by teams worldwide?

Ready to collaborate with global teams to test, launch, and support new digital solutions?

This role focuses on supporting and improving Sales & Marketing systems (including ERP and CRM) as part of SoftwareOne's digital transformation. You will act as the main point of contact for users and stakeholders, helping resolve issues, gathering feedback, and identifying system enhancements. Working closely with business and technical teams, you will support system rollouts, communicate updates, define requirements, and help implement improvements aligned with company strategy. Additionally, you may provide training to ensure users can effectively and efficiently use the tools.

Key Responsibilities:
  • Deliver engaging user trainings and create clear, easy-to-understand...