Job Description
Confidential is seeking a Bilingual IT Support Level 1 professional to provide first-line technical support. The position requires strong communication skills in both English and Spanish and involves handling support tickets, troubleshooting hardware issues, and ensuring a positive user experience.
The ideal candidate will have 2+ years of experience in IT support, possess a Bachelor's degree in a relevant field, and demonstrate proficiency in Microsoft Office suite and ticketing systems.
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