💼 Full-Time Position

Bilingual Merchant Support Specialist - 24/7 Fintech Help

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Nuvei
📍 bogotá, distrito capital, rap (especial) central, Colombia
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Location
bogotá, distrito capital, Colombia
📅
Posted
June 19, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Nuvei is seeking a Merchant Support Specialist in Bogotá, Colombia. This role involves providing inbound customer service and technical support to merchants with a 24/7 shift availability. Successful candidates will be fluent in Spanish and English, possess strong problem-solving and teamwork skills, and have a high school diploma or equivalent. The position focuses on resolving merchant requests efficiently and contributing to their satisfaction while promoting continuous process improvement.
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