Job Description
Description
Robert Half is seeking a Bilingual Patient Services Representative to support a growing healthcare organization. This role serves as a critical liaison between patients, providers, and insurance carriers, helping ensure a seamless patient experience while supporting scheduling, insurance verification, referrals, and patient account management.
Key Responsibilities
+ Coordinate patient scheduling and appointment management across multiple providers.
+ Verify insurance eligibility, benefits, and coverage requirements.
+ Process referrals and prior authorizations with insurance carriers and provider offices.
+ Educate patients on appointment requirements, insurance information, and financial responsibilities.
+ Maintain accurate patient records and documentation within EMR/EHR systems.
+ Collaborate with clinical and administrative teams to ensure continuity of care.
+ Resolve patient concerns an...
Robert Half is seeking a Bilingual Patient Services Representative to support a growing healthcare organization. This role serves as a critical liaison between patients, providers, and insurance carriers, helping ensure a seamless patient experience while supporting scheduling, insurance verification, referrals, and patient account management.
Key Responsibilities
+ Coordinate patient scheduling and appointment management across multiple providers.
+ Verify insurance eligibility, benefits, and coverage requirements.
+ Process referrals and prior authorizations with insurance carriers and provider offices.
+ Educate patients on appointment requirements, insurance information, and financial responsibilities.
+ Maintain accurate patient records and documentation within EMR/EHR systems.
+ Collaborate with clinical and administrative teams to ensure continuity of care.
+ Resolve patient concerns an...