Job Description
Concentrix Corporation is hiring a Quality Analyst for their Dubai office. This role involves executing the Quality Assurance program for the contact center by monitoring and evaluating customer interactions. Candidates should have 2+ years of contact center experience, including at least 1 year as a Quality reviewer. Bilingual proficiency in English and Arabic is required. The position is full-time, and you will work to enhance service quality and performance through evaluative feedback.
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