Job Description
Bilingual Travel Advisor – Croatian Speaker
Location: Athens, Greece
Start Date: April 30, 2026
Are you a problem-solver who thrives in fast-paced, customer-focused environments? Do you speak Croatian fluently and want to join a dynamic team that supports travelers from around the world? We are seeking a Bilingual Travel Advisor / Customer Service Advisor to join our Athens office, providing world-class support and solutions to our customers.
Your Role
As a Bilingual Customer Service Advisor, you will:
- Respond to and log customer inquiries via phone and email with accuracy and professionalism.
- Maintain meticulous records of consumer feedback and questions in the customer services database.
- Handle client complaints efficiently, following the companys escalation policy.
- Resolve support calls and emails within agreed Service Level Agreeme...