Job Description
Description
Responsibilities:
• Follow established accounts receivable workflows to process billing and collection activities accurately and consistently.
• Review account variances, gather supporting documentation, and research issues to determine the cause of disputed balances.
• Address improper deductions by applying internal resolution steps and coordinating next actions to clear outstanding items.
• Communicate with customers regarding overdue invoices and work toward timely payment arrangements on open receivables.
• Handle dispute resolution efforts while maintaining accuracy and confidentiality with sensitive financial information.
• Partner with teams such as order entry, finance, controllership, cash application, and billing to resolve account issues efficiently.
• Prepare and submit requests related to cancellations, credits, and invoice rebills as needed to correct customer accounts.
• ...
Responsibilities:
• Follow established accounts receivable workflows to process billing and collection activities accurately and consistently.
• Review account variances, gather supporting documentation, and research issues to determine the cause of disputed balances.
• Address improper deductions by applying internal resolution steps and coordinating next actions to clear outstanding items.
• Communicate with customers regarding overdue invoices and work toward timely payment arrangements on open receivables.
• Handle dispute resolution efforts while maintaining accuracy and confidentiality with sensitive financial information.
• Partner with teams such as order entry, finance, controllership, cash application, and billing to resolve account issues efficiently.
• Prepare and submit requests related to cancellations, credits, and invoice rebills as needed to correct customer accounts.
• ...