Job Description
Job Title: Administrative Associate
Job Description
The Administrative Associate provides critical support to commercial mechanical service operations by managing service billing, invoicing, dispatch coordination, and customer service in a fast-paced environment. This role ensures accurate documentation, efficient scheduling, and professional communication with commercial clients while collaborating closely with service, accounting, and operations teams.
Responsibilities
+ Process service billing and invoicing accurately, including time and material work, service calls, and contracts.
+ Review technician paperwork for accuracy, completeness, and proper documentation before billing.
+ Assist with dispatching and scheduling service calls to ensure timely response to customer needs.
+ Answer and manage incoming phone calls in a professional and courteous manner.
+ Provide responsive and professional customer service to commercial clien...
Job Description
The Administrative Associate provides critical support to commercial mechanical service operations by managing service billing, invoicing, dispatch coordination, and customer service in a fast-paced environment. This role ensures accurate documentation, efficient scheduling, and professional communication with commercial clients while collaborating closely with service, accounting, and operations teams.
Responsibilities
+ Process service billing and invoicing accurately, including time and material work, service calls, and contracts.
+ Review technician paperwork for accuracy, completeness, and proper documentation before billing.
+ Assist with dispatching and scheduling service calls to ensure timely response to customer needs.
+ Answer and manage incoming phone calls in a professional and courteous manner.
+ Provide responsive and professional customer service to commercial clien...