Billing Escalation Specialist: Customer Resolution

Palmetto is looking for a Customer Billing Escalation Specialist in Manila, Philippines, who will handle customer complaints and escalate issues effectively. The ideal candidate should have 2-4 years of experience in strategic thinking and problem-solving, with a strong background in Salesforce and good communication skills. The role involves collaborating with various departments to resolve billing issues and ensure a positive customer experience. A passion for problem-solving and a detail-oriented approach are essential.
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